Executive Office Administrator (F & B Supervisor)
Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for
Executive Office Administrator (F & B Supervisor)
to be based out of their office in Dubai.
Job Purpose:
To efficiently lead and manage the hospitality requirements of the Executive office.
Guest Relations and preferences management.
Hospitality related arrangements and resource inventory management.
Job Responsibilities:
Organize calendar and ensure food and beverage arrangements are made in accordance based on guest list
Ensure the cleanliness and arrange the general look of the dining room, café and lounge daily basis
Liaise between Executive Office EA and pantry staff to ensure F&B arrangements on time for GCEO and guests.
Ensure timely delivery and set-up of food and beverage arrangements.
Ensure that the food and beverage service staff are well groomed, properly attired and efficient
Check and arrange table settings
Greet guests and escort them to the dining lounge /café.
Present menus to guests and guide according to specific individual dietary requirements.
Answer questions about ingredients, how dishes are prepared, and suggest menu pairings.
Coordinate service so food is served at the proper time and temperature.
Ensure appropriate plating and service of dishes at customers’ tables based on preferences/selection/dietary needs.
Ensure clearing the plates and table on time.
Note all guests feedback, preferences, dietary specific needs and service issues.
Ensure to resolve guest complaints.
Supervise food and beverage service staff and their performance.
Supervise and co-ordinate activities of staff who prepare and portion food.
Ensure food safety, hygiene and quality control and compliance with regulations on the food service display, arrangements, storage, packaging, etc.
Checking that diners are satisfied with their meal and service.
Handling service issues and resolving customer complaints.
Maintain and control pantry inventories
Order and maintain dining room and kitchen supplies and equipment as needed.
Maintain records of stock and avoid wastage.
Prepare required documents for Invoice payments for all related arrangements.
Participate in management activities such as menu development, budgeting and revenue forecasting.
Train staff in job duties, ensure sanitation and safety procedures.
Skills
5-8 years’ experience in F&B service industry or relevant function
University Graduate
Familiar with market sources serving relevant functional needs of job role
Memory for details and guests
Verbal communication skills
Attention to details
Organization skills
The ability to remain pleasant and diplomatic at all times.
Enjoy coordinating information (for examples, schedules and deliveries), supervising the work of others and working with a variety of people.
Knowledge of food safety and related service – food delivery, food hygiene and related regulations.